Reset two factor authentication

It is possible that a colleague or student has enabled Two factor authentication and can no longer log in to Simulise. For example, because this person has received a new telephone.

To reset two factor authentication, do the following:
  1. Navigate to the Administration module.
  2. Choose for the module Users.
  3. Find the user and click Edit.
  4. Click Reset two-factor at the bottom of the page!
  5. Inform the colleague that he/she can set two factor again.

Safety Warning. When you reset the two factor, make sure that the request actually comes from the person (by calling them or in a face-to-face conversation). It is possible that unauthorized use is made of the colleague's email account to gain access for Simulise.

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